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Home | Policy of Payment and Delivery

PAYMENT ONLINE BY CREDIT CARD:

B) Paypal – Payment Gateway <ORDER NOW - CLICK HERE>

Accepts

If your purchase amount is over US$1,000.00, some countries card issuer will restrict card limit for online payment. If you encounter this, you would need to;

a) Raise maximum transaction limit through your Paypal account. (e.g. Some Asian countries’ card bound an upper limit of US$1,100.00, please check with Banker if so.)

b) Open your FREE Paypal account to apply “Expanded Use Enrollment” to benefit smooth & safe online purchase.

c) You need to wait for your 4 digit Expanded code from card statement. Then follow Paypal instruction to input this 4- digit code to the designated field.

d) After completion of Paypal’s “Expanded Use Enrollment”, No purchase amount limit.

e) PayPal's service builds on the existing financial infrastructure and utilizes the world's most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution.

 
DELIVERY:

The HealthGuard Team would immediately arrange delivery by Speedpost or Registered Air mail once we have confirmed your payment. For OFFLINE bill payment, please scan to email us the copy of payment receipt within 3 calendar days after you submit the order details offline. Your record will be auto-delete if no payment has been made after the 3 days. Please be noted that no refund or returned of goods sold is allowed. Lead time: Normally takes 5-7 days to all major cities (varies between local customs).

 
REFERENCE SHIP RATE:
Ship Rate Calculation: per shipment = US$25 from above, plus surcharge on each unit per item counts (see table). < 150g = 1 unit , Per 150g = 1 unit
Item Name
Unit Per Item
HG-T18 Standard Treatment Pack
6
HG T18 Standard 2+1 special
n/a
HG-T18 4-Treatment Promo Pack *
24
HG-T18 12-Treatment Pack *
72
Goiplas Capsules Standard Treatment Pack
8
 
REFUND / RETURN POLICY:
If you are not satisfied with your purchase after product received, you may submit application of return or exchange under the following conditions: 1) all materials returned are in re-salable conditions after 14 days from ship date, 2) Conrad Health-Guard is notified of the return with application form, and 3) the return is security packaged for shipping and handling at own cost. Ship the return to: 10 Anson Road, #18-17 International Plaza, Singapore 079903 by courier or in person. Note: Returns are accepted subject to our approval within 14 days after ship date. Due to the nature of the merchandise, no returns on opened package, items without proper storage prior to return, powder form items or other speciality items excluded upon purchased. In general company policy, no refund is allowed.
 
OFFLINE PAYMENT BY FUNDS TRANSFER:
A) By Bank Transfer - Recommended

Bank Name: United Overseas Bank Ltd., Singapore
Bank Address: UOB Tanjong Pagar
Bank Swift code: UOVBSGSG
Bank Code: 7375
Branch Code: 009
A/C No: 1093100-536
Account Name: Conrad Health-Guard Products Pte. Ltd.

B) By Bank Transfer

Bank Name: Hang Seng Bank Limited, Hong Kong
Swift Bank Code: HASEHKHHXXX
Bank Code: 024
Account No: 773-610340-001
Beneficiary Account Name: Conrad Health-Guard Products Limited

C) By Western Union
Receiver First Name: Chi Wai Teddy
Receiver Last Name: Yu
Location/Country: Hong Kong
Address: #10-C, BT Centre, 23 Wong Chuk Hang Road, Hong Kong
Please EMAIL us the Money Transfer Control Number (MTCN) AND Sender Full Name after payment.
PAYMENT IN OUTLET:
We accept zero interest instalment
 
If you encounter process problem, please email the HealthGuard Team. Our officer will assist you as soon as possible.
Members: 23308 | Visitors since Jan/05: 703757
Copyrights 2015 Conrad Health-Guard Products Pte. Ltd. BRN: 200307844N All rights reserved.

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